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Record Retrieval
Delays and missing records shouldn’t slow down your firm. Retrēv delivers what you need, exactly when you need it.
Retrēv delivers the records that drive your cases forward—medical, employment, insurance, law enforcement, and more—with proven accuracy and speed at scale.
With established relationships at over 135,000 facilities nationwide, dedicated retrieval professionals, and proven compliance expertise, Retrēv gets the records you need without the headache or the chase.
Through our secure firm portal, your team can see the status of every request in real-time and communicate directly with our team, staying fully informed and in control from start to finish. With every record being OCR’d and fully searchable.
No commitment. No Minimums.
Comprehensive Record Retrieval for Every Case
Discover the difference a streamlined, expert retrieval process makes.
Medical Record Retrieval
Retrēv delivers medical records from hospitals, clinics, imaging centers, and providers nationwide. Our retrieval professionals know how to navigate complex systems and facility requirements, leveraging expertise to secure complete records quickly and compliantly. We eliminate the delays and confusion that often stall cases.
With skip trace advanced retrieval, we confirm identities, locate providers, highlight key medical details, and identify custodians before record orders are placed—removing guesswork and accelerating the entire retrieval process.
International Record Retrieval
Cross-border cases often hinge on records that are difficult to access overseas. Retrēv overcomes international compliance rules, language barriers, and unfamiliar facility protocols to secure reliable documentation from jurisdictions worldwide. Complete records, delivered without delay, so your team can focus on results.
Insurance Record Retrieval
Insurance files often hold the key to claimant timelines, coverage, and treatment histories. Retrēv retrieves these records quickly and compliantly, giving your team the documentation needed to confirm claims, establish benefits, and support case development.
Government & Institutional Record Retrieval
Military, Social Security, and public benefits files provide essential proof of service, benefits, and earning history that can shape the outcome of a case. Retrēv understands the strict protocols around these records and delivers them efficiently and compliantly, removing the red tape for your team.
Employment & Education Record Retrieval
Employment files, school records, and related documentation verify lost wages, attendance, performance, and exposures that can make or break a claim. Retrēv secures these hard-to-obtain records quickly and compliantly, helping your firm establish timelines and build stronger claimant profiles.
Law Enforcement Records
Accident reports, incident files, background checks, and police documentation are essential for establishing case context. Retrēv retrieves these records efficiently and reliably, ensuring your team has the background evidence needed to build stronger arguments.
The Retrieval Advantage Leading Firms Trust
Retrēv delivers nationwide record retrieval with speed, compliance, and quality, while giving your team real-time updates and full visibility through our secure portal.
Faster Retrieval, Backed by Expertise
With direct relationships at 135,000+ facilities, and our team of experts, we know exactly how to navigate custodian requirements and cut delays others can’t avoid.
Every Record, Every Sources
Medical, insurance, education, employment, government, and law enforcement — our reach ensures you get the records you need, wherever they reside.
Compliance and Security Guaranteed
Every process is HIPAA, FERPA, GDPR, and state/federal compliant, keeping your requests audit-ready and reducing rejections.
Full Transparency, Zero Burden
Our firm portal provides real-time status, secure downloads, audit trails, and CRM/CMS integration. Every record is OCR’d and fully searchable for instant use.
Proactive NRF Prevention
We don’t stop at “No Records Found.” Our team investigates, re-engages providers, and corrects errors to recover the records your cases depend on.
Built for High-Volume Litigation
From MDLs to complex dockets like 3M, Camp Lejeune, Depo-Provera, and TALC, Retrēv scales effortlessly so your firm can manage more cases without adding staff or vendors.
The Numbers That Matter for Your Firm
Retrēv delivers quantifiable results that directly impact your firm’s bottom line.
These key performance metrics show how we outperform traditional retrieval methods in turnaround, cost-efficiency, compliance, and case throughput.
Speed You Can Count On
Average 12–15 day turnaround for medical records, and 18–20 days for harder-to-access sources such as prisons or international facilities.
Reliability in Delivery
98% of requests delivered on time, across every record type and litigation area.
Accuracy You Can Trust
Over 99% of retrieved records are complete and verified, reducing the need for costly follow-ups or repeat requests.
Proven at Scale
Supported 280,000+ claimants and retrieved over 1 million records in high-volume MDLs like the 3M Combat Arms Earplug litigation, demonstrating consistent reliability.
Cost Efficiency
Outsourcing retrieval can save firms an average of $90,000–$120,000 per team annually in staffing and administrative costs, with retrieval being client-billable.
Record Retrieval FAQs
What types of records can Retrēv retrieve?
Retrēv retrieves a wide range of records beyond medical, including school transcripts and disciplinary reports, employment files, insurance documents, law enforcement records, behavioral health files (where permitted), and international medical records. If the records support your litigation strategy, Retrēv will help you obtain them efficiently and in full compliance.
Is Retrēv HIPAA compliant?
Yes. We maintain full HIPAA compliance and go further by actively monitoring state, federal, and international privacy laws (including FERPA and GDPR) to ensure every request is secure, accurate, and accepted.
Do you support record retrieval outside the U.S.?
Yes. Retrēv has the infrastructure and experience to retrieve medical records from healthcare providers around the world. We handle translation, time zones, international privacy laws, and local provider protocols, so your team doesn’t have to.
What’s the difference between using Retrēv and handling retrieval in-house?
In-house teams often face delays, inconsistent formatting, rejected authorizations, and time-consuming follow-up. Retrēv centralizes all retrieval, ensures compliance, reduces turnaround times, and frees your staff to focus on litigation. Not chasing paperwork.
How does your pricing work?
We offer transparent, per-request pricing, so you only pay for what you need, with no surprises. Our model helps firms control costs better than unpredictable internal hourly tracking or piecemeal vendor management.
Can I track the status of my record requests?
Yes. Through our secure online portal, you can access real-time updates, track progress, download documents, and generate status reports. Giving your team full visibility from request to delivery.
Do I need to provide my own authorizations or forms?
We streamline that too. Our team ensures all forms are properly completed and formatted to meet each facility’s specific requirements. Reducing rejections and resubmission delays.
Get the Records You Need, When You Need Them
Join top plaintiff firms that rely on Retrēv’s expert team, proven processes, and comprehensive network to streamline record retrieval, ensure compliance, and scale with confidence.