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Claimant Support Solutions
Client packets made simple. Retrēv captures all the details you need to keep claimants moving forward.
Gathering claimant details shouldn’t stagger your cases or drain your team’s time. Retrēv handles the tedious work of collecting critical information, using administered questionnaires and proven processes to ensure every needed detail is captured accurately.
With Retrēv managing outreach, follow-ups, and data collection, your team can focus on higher-value work while keeping cases moving faster with fully engaged claimants. Our client-billable services save time, reduce errors, and ensure every case is fully prepared for success.
Solutions Designed to Optimize Claimant Intake
Claimant Outreach
Retrēv’s claimant outreach service delivers dedicated, hands-on communication with claimants to ensure no detail is missed.
Our team conducts thorough interviews tailored to each firm’s requirements, capturing the data needed for accurate intake and case development. With a structured follow-up cadence, we keep claimants engaged, drive questionnaire completion, and provide firms with reliable information.
This proactive approach reduces delays, eases administrative burden, and equips your team with the insights required to move cases forward.
Document Retrieval
Retrēv’s document retrieval service collects the critical claimant documents your firm needs to assess case viability early.
Our team gathers up to three essential files—such as proof of injury, signed authorizations, or key statements—to streamline case evaluation. This targeted approach reduces upfront costs, accelerates early assessment, and helps your team focus resources on the strongest claims.
With real-time updates available through our secure firm portal, you gain complete visibility while we handle the collection at scale.
No Records Found (NRF) Research
Retrēv’s No Records Found Research service transforms “No Records Found” responses into actionable results.
Our team investigates facility certifications, verifies claimant information, and conducts targeted follow-ups to uncover missing or overlooked records. By correcting errors and filling gaps, we help your firm avoid unnecessary full record orders, reduce costly delays, and accelerate case timelines.
Transform Claimant Intake into Your Competitive Advantage
With Retrēv as an extension of your team, claimant intake becomes seamless, efficient, and reliable.
Our team accelerates packet completion, reduces errors, and ensures consistent, high-quality data across all cases.
With full visibility through our secure portal, your staff gains control and clarity while freeing resources and delivering a superior claimant experience.
Unlock Hours in Your Workweek
By freeing your staff from time-consuming intake tasks, your team can focus on high-value work: meeting deadlines, shaping case strategy, and preparing for trial.
Accelerate Packet Completion
Our structured workflows and proactive follow-ups speed packet completion, ensuring every critical detail is captured so cases can move forward without delays.
Eliminate Mistakes and Delays
By verifying intake details upfront and proactively addressing missing information, Retrēv minimizes mistakes, prevents delays, and keeps your firm compliant with court requirements.
Handle Any Volume
Your firm gains a scalable process that adapts to shifting caseloads while eliminating the cost and disruption of hiring and training temporary staff.
Greater Claimant Involvement
Claimants receive timely updates, clear instructions, and reliable guidance through every step of intake, reducing confusion, accelerating responsiveness, and building trust.
Results From Every Claim, Packet, and Interaction.
Retrēv drives higher recoveries, reduces staffing costs, and is client-billable. Every claim, packet, and interaction is backed by data and proven workflows, giving your firm confidence in performance and outcomes.
Faster Intake Completion:
Complete intake packets up to 30% faster with structured claimant support, keeping cases moving without administrative delays.
Higher Claimant Engagement:
Dedicated outreach and follow-up processes increase claimant responsiveness by 25%, ensuring all necessary information is captured early.
Fewer Intake Errors:
Expert-led verification and administered questionnaires reduce missing or incorrect information by up to 40%, creating more reliable case packets.
Significant Cost Savings:
Outsourcing claimant intake can reduce administrative staffing costs by 30–80%, depending on case volume and complexity.
Accelerated Case Progression:
Complete, accurate claimant data allows cases to advance up to 20% faster, shortening time to settlement or trial readiness.
Accelerate Cases with Retrēv’s Claimant Support
Stop letting intake bottlenecks, incomplete data, and no records found delays halt your cases. Retrēv’s expert outreach, automated workflows, and secure portal give your team full visibility, reduce administrative workload, and ensure compliant, accurate claimant packets.
Take the next step: streamline intake, improve claimant responsiveness, and keep your cases moving forward.
Claimant Support FAQs
How does Retrēv improve Plaintiff Fact Sheets and claimant packets?
Retrēv streamlines claimant outreach, verifies data accuracy, manages jurisdictional requirements, and provides real-time visibility, helping firms meet deadlines, reduce workload, and accelerate case progress.
Can Retrēv integrate with our existing case management systems?
Yes. Our workflows seamlessly integrate with major legal platforms, providing real-time updates and customizable reporting without disrupting your processes.
How does Retrēv ensure high claimant responsiveness?
Trained outreach specialists engage claimants across multiple channels with persistent, personalized follow-up, maximizing completion rates and minimizing missing information.
How does targeted document retrieval save time and costs?
By collecting only essential documents—like proof of injury and signed authorizations—Retrēv enables early case evaluation, reduces unnecessary full record orders, and prioritizes resources on the most promising claims.
What causes “No Records Found” outcomes, and how does Retrēv handle them?
NRF results often come from incomplete data, provider changes, or facility closures. Retrēv conducts targeted research and follow-up requests to recover missing records quickly, minimizing delays.
Can my team track progress and outcomes?
Yes. Our secure firm portal provides real-time dashboards and customizable reports for claimant outreach, packet status, document retrieval, and NRF resolution.
Is Retrēv scalable for firms of all sizes?
Absolutely. Our processes and technology scale to meet the needs of both small and large dockets, adapting to workload surges while ensuring consistent, compliant service.